Wednesday, 15 June 2011

The Guardian Angels seeing to my financial sicuriti

There are times these days when the institutions we have to deal with became faceless, anonymous, uncaring.

For instance, I hardly ever go into a bank these days. For years, I managed my account through occasional conversations with disembodied voices on the phone. More recently, even the voice has gone, replaced by the cold indifference of web access. So it’s wonderful, and reassuring, to know that there are still people who take a personal interest in our affairs, even in the wellbeing of our bank accounts.

Having lived out there for ten years, Danielle and I still have a bank account in France. So when I saw ‘Crédit Mutuel’ on an e-mail I received the other day, I thought I’d better take a look and make sure nothing untoward was happening.

Well, it was just as well.

The e-mail concerned a possible unauthorised use of the card associated with the account. It asked me to complete an attached form so that proper checks could be carried out and the card blocked if necessary.

Obviously, it was important or they wouldn’t have brought it to my attention.

Equally obviously, it was an urgent matter. So urgent, in fact, that they didn’t even have time to proof read the form properly. So there were occasional, excusable errors – the ‘security’ that was their principal concern on my behalf came across, for example, as ‘sicuriti’, which is odd because if I say it out loud, it reminds me of an accent I’ve heard somewhere.

In any case, when someone’s looking out for you, it would be churlish to cavil over such trivial points of detail.

Indeed, so anxious were they to protect my sicuriti that they didn’t limit themselves to considering only one bank card. On the contrary, they thoughtfully allowed space to enter the details for fully eight cards, helpfully providing a box where I could record the PIN for each.

As it happens, however, I no longer have a card with the Crédit Mutuel, so I didn’t avail myself of their kind offer of service.

Still, isn’t it great that someone took the trouble to write in the first place?

Nice at least that someone cares

1 comment:

Anonymous said...

And in other news, about the key issue of Sarah Palin's Governorship emails...

Sarah Palin had received an email from one Mr. Burkfassa, a reputable bank officer of the Nigerian Commerce Bank. Mr. Burkfassa found himself in the unfortunate position of discovering a 15 million dollar deposit in his bank that had been made by one Mr. Flueger, who recently died in a plane crash while surveying oil properties from the air in Nigeria. Mr. Flueger had no heirs and Mr. Burkfassa did not want his bank to make a 15 million dollar windfall. He instead with his humanitarian heart, wanted to money to go to the local orphanage. He graciously sought Sarah Palin's assistance to help him with his idea of having her claim to be the heir to the funds. He offered to do all the paperwork and in return was willing to let her have 15 percent of the money for her trouble.

Sarah Palin refused to answer! How cruel was that. She could have given the 15% to charity or to the sicuriti department of Crédit Mutuel so they could afford a spell-checker.