Showing posts with label Trust. Show all posts
Showing posts with label Trust. Show all posts

Friday, 12 January 2018

How can others trust me if I don't trust myself?

Trust. It’s impossible to live without. And yet it’s so hard to win.

This all came to mind recently as part of the process I’ve been going through to try to make it easier to get into the United States on visits. Honestly, if a European want to understand how ghastly it is for non-Europeans to get into, say, Britain – you know, those demoralizingly long queues at immigration full of unhappy people combating boredom and jetlag – you need to try to get into the US as a non-citizen or resident. You wind backwards and forwards in long lines between stretched ribbons and, as often as not when you finally get to the front of one, you just go through one process – having your retina scanned and fingerprints checked, say – only to step into the next queue.

Which is what happened to me when I arrived in Boston last Sunday.
Smiles, but not that comforting
Trump and Pence: the men whose trust I need
I have therefore applied for inclusion in the US Trusted Traveller Program. This allows you to use a shorter queue and therefore, one hopes, to get in a little more quickly. It does, however, require winning the trust of the United States government.

Now I appreciate that the US only needs convincing that I don’t plan to engage in any criminal activity. It’s not my intention to carry weapons: I own rather fewer than most Americans (none at all). Nor do I plan to smuggle any banned substances, such as drugs – really not my scene: “drugs cause cramp”, Dorothy Parker assures us, and there are some fairly unpleasant penalties associated with carting them around too. Indeed, I won’t even be bringing in simple foodstuffs: we did travel with bananas once, which we’d forgotten to eat in the plane and dutifully handed over the customs officer when we arrived, by which time they’d been reduced to an unappealing brown mass anyway.

In that limited sense, I think I’m worthy of the US government’s trust, even one headed by the notoriously paranoid Trump.

Trust, though, must cover more than simply a reasonable endeavour to avoid downright criminal behaviour. One can’t help feeling that a trustworthy individual can also be relied on in everyday life. And there, sadly, I’m not wholly convinced I can even wholly trust myself.

For instance, when I was waiting to check in my bags for the flight to Boston, the thought occurred to me that I really didn’t need a winter coat for the flight. I took it off, emptied the pockets into my laptop bag, and packed the coat. That left me feeling pleased with myself for being so farsighted, but only until I got through security and decided to buy something.

That’s when I discovered that my wallet wasn’t in my bag. What’s worse, the pouch where I’d put the other things wasn’t properly closed. I cursed my carelessness.

Doubts assailed me. Had I left my wallet in the coat? Or had it fallen out of the laptop bag without my noticing? Worse still, how could I possibly find out?

The answer, of course, was that there was no way. I just had to spend the next eight or nine hours, until I got my case back, combating the ever-returning fear that I’d lost the wallet. An easy flight turned into a far less pleasant experience.

As it happened, the wallet was indeed still in my coat. I needn’t have worried. But it rather undermined my trust in myself – after all, had I concentrated a little more for a minute or two, I could have spared myself several hours of pain.

Not my idea of a trusted traveller.

Still, I’m glad to say the US has agreed to award me that status despite my own doubts. On the other hand, another shock awaited me as I walked into the building when my interview was to take place. Up there on the wall were portrait photos of Donald Trump and Mike Pence.

It’s odd. I’ve naturally seen Trump on TV again and again since he was sworn in. Practically every day there’s some new appalling revelation about the man. Inevitably, I knew perfectly well that he was President.

And yet, somehow, it was seeing those portraits that really brought it home. I’ve seen Federal buildings with portraits of Obama and Biden before. I’ve seen photos of many presidents. They strike me as entirely mundane sights, just what one would expect. But to see Trump up there – well, it really forced me to realise the ghastly truth: that hideous clown really had succeeded Obama in the White House.

In the short term, it wasn’t as chilling a realisation as the discovery that my wallet was apparently missing.

In the longer term, though, it may have far more frightening consequences.

Friday, 15 February 2013

Trust: key ingredient of the good life

We all need to be able to depend on the kindness of strangers, don’t we?

That in turn means that strangers have to be able to trust each other.

Take the time when we’d run out of fuel on a country road at night, and two fairly rough looking lads pulled up in a battered car behind us. You can imagine that we felt a momentary frisson of apprehension. But in fact they drove me to a filling station several miles away, waited while I bought and filled a jerry can, and then ran me back. They would take nothing in return for their kindness.

Both sides had decided that the others were just what they seemed: a couple who’d stupidly failed to fill up with fuel on time, and young people who genuinely wanted to help and were prepared to inconvenience themselves to do it.

It’s far better to live in a society where that kind of trust and mutual assistance are possible than in one where they aren’t.

Sadly, however, there are those who see an inclination to trust others as merely evidence of imbecility. They feel it provides them with the opportunity to help their fellows only by relieving them of the burden of carrying too much money, a task they are prepared to make the sacrifice of undertaking on their behalf, buoyed by the belief they can find a much more valuable use for it.

The other day I was driving past a car broken down on the verge of a motorway slip road. It had its hazard warning lights flashing, but in any case the seriousness of the situation was made powerfully clear by the obvious distress of the driver, who’d stepped out into the road to wave me down.

I pulled over and let down the nearside window.

‘I’m really sorry...,’ he panted as he came alongside, ‘... it’s terrible... I have two kids in the car... I’m desperate...’

There was no way I could leave him in that state, I thought, and then he added, ‘I’ve lost my money, my credit cards, everything,’ and suddenly I discovered that, actually, leaving him in that state was going to be exceedingly easy.

‘No, thanks very much, I know this racket,’ I replied, closed the window and drove away.

But then I felt my irritation begin to mount. I’d been in that position once before. A young man, son of neighbours two doors away, had turned up at my door, desperate to get across to the other side of the county, but locked out of his house and unable to get at any money.

If you believe in helping others, then helping your neighbours has be near the top of your list. I provided this young man with a little cash. But then, of course, he turned out not to have anything to do with my neighbours and, strange though it may seem, despite his earnest promises, he didn’t show up that evening to repay me.


Got to try to trust people.
But sometimes – it's wise to be a little careful
I’d long since written off the loss as the price of a useful lesson. Clearly, it had paid off with the broken-down car on the slip road. But I was still irritated as I drove away, and becoming more so.

‘Why should he get away with it?’ I thought. 


Suddenly, I headed for the next exit and drove smartly round the roundabout to head back to where I’d met him. As I got back to the spot, I could see the car still there, half on the slip road, its hazard lights still disconsolately blinking.

But as I reached the exit which would get me close enough to note his number down with a view to reporting it – why the car just pulled away and out onto the main road, down which it sped as smoothly as you could wish, clearly no longer suffering from any kind of mechanical failure at all.

We owe it to our fellow man to help when we can. Wasn’t it wonderful that I could be of such assistance to this individual and at so little cost to myself? 


So satisfactory that all it took was for me to drive back towards him for his breakdown to be miraculously repaired.